Wi-Fi, Backup & Recovery, VOIP, Storage Solutions

Full MSP provision and remote support for residential and small businesses.

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about us-min
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We put our clients first!

Customer service is an art, and a dying one at that. We believe in efficiency, mutual respect, and the value of time. 

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The Owner

New Heart Solutions, LLC was founded by Daniel Tinsman in 2016 and is based out of Phoenix, AZ. After decades of doing Information Technology work for other entities, I decided to start his own business and to incorporate a characteristic that seemed to be missing from the industry, empathy.

Understanding how frustrating computers and technology can be, especially it seemed for loved ones – my patience and attention to detail yielded a much needed skillset. I am passionate about helping and teaching others how to use computers as they can be so many things to so many people and they can be used for myriad purposes.
I am an excellent troubleshooter and provides remote assistance as well as in-person resolutions. Showing others how to use computers efficiently is extremely rewarding. I’ve done work for The University of Phoenix, Apollo Group, CompuCom, Alutiiq, FEMA, American Traffic Solutions, and was a Sergeant in the US Army. (’97-’05)

New Heart Solutions welcomes residential and small business customers in the greater Phoenix area. As a partner with Sophos and NinjaRMM, remote support can be granted to anyone, anywhere, so long as there is a stable Internet connection.

About US

The Owner

New Heart Solutions, LLC was founded by Daniel Tinsman in 2016 and is based out of Phoenix, AZ. After decades of doing Information Technology work for other entities, he decided to start his own business and to incorporate a characteristic that seemed to be missing from the industry, empathy.

Understanding how frustrating computers and technology can be, especially it seemed for loved ones – my patience and attention to detail yielded a much needed skillset. I am passionate about helping and teaching others how to use computers as they can be so many things to so many people and they can be used for myriad purposes.

I am an excellent troubleshooter and provides remote assistance as well as in-person resolutions. Showing others how to use computers efficiently is extremely rewarding. I’ve done work for The University of Phoenix, Apollo Group, CompuCom, Alutiiq, FEMA, American Traffic Solutions, and was a Sergeant in the US Army. (’97-’05)

We welcome residential and small business customers in the greater Phoenix area for in-person and remote support as well as customers outside of AZ for remote support and system management. As a partner with Sophos and NinjaRMM, remote support can be granted to anyone, anywhere, so long as there is a stable Internet connection.

Testimonials

What Our Clients Say